TERMS OF SERVICE
These terms outline the conditions for using Clartix services, including responsibilities, limitations, and account standards.
1. Service Scope
Clartix provides white-label and subcontracted delivery services to IT vendor partners as defined in individual statements of work. Services may evolve as partner commitments and technical requirements change.
2. Partner Responsibilities
Partners are responsible for maintaining accurate account data, securing appropriate end-client authorization, providing timely access, and communicating the delivery boundaries required for safe operations.
3. Acceptable Use
Services must not be used for unlawful activity, unauthorized access, or distribution of malicious content. We reserve the right to suspend service for misuse.
4. Limitation of Liability
Liability is limited to the fees paid for the applicable service period, except where prohibited by law or explicitly defined in a signed agreement.
Quick References
Keep credentials protected and notify us of suspected compromise.
Major scope changes require written approval and updated timelines.
Use designated escalation paths to ensure fast response.